Terms of Use

Terms of use

Last Updated: January 23, 2026

1. ACCEPTANCE OF TERMS

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”, “Agreement”) carefully before using the https://z2squared.com website and related services (collectively, the “Service”) operated by z2Squared, LLC (dba z2 Squared) (“we”, “us”, “our”, or “Company”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, clients, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access or use the Service.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case “you” or “your” shall refer to such entity.

2. DESCRIPTION OF SERVICE

z2 Squared provides digital marketing services including but not limited to:

Search engine optimization (SEO)
Content creation and marketing
Social media management and advertising
Paid advertising campaign management
Website design and development
Marketing strategy and consulting
Analytics and reporting

The specific services provided to you may be detailed in a separate Service Agreement, Statement of Work, or proposal.

3. USER ACCOUNTS AND REGISTRATION

3.1 Account Creation

To access certain features of the Service, you may be required to create an account. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account
Be responsible for all activities that occur under your account

3.2 Account Eligibility

You must be at least 18 years of age to create an account or use the Service. By creating an account, you represent and warrant that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if we believe you have violated these Terms.

4. PURCHASES AND PAYMENTS

4.1 Service Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including without limitation:

Payment method information (credit card number, expiration date)
Billing address
Contact information
Any other information necessary to complete the transaction

4.2 Representations and Warranties

You represent and warrant that:

You have the legal right to use any payment method(s) in connection with any Purchase
The information you supply to us is true, accurate, current, and complete
You will maintain and promptly update your information to keep it accurate and complete
You are authorized to make purchases on behalf of any entity you represent

4.3 Payment Processing

We use third-party payment processors (such as Stripe, PayPal, or other services) to facilitate payments. By submitting your payment information, you grant us the right to provide this information to these third parties subject to our Privacy Policy.

You acknowledge and agree that:

Payment processing is subject to the terms and conditions of the payment processor
We are not responsible for errors or failures of third-party payment processors
All payment information is encrypted and processed securely

4.4 Pricing and Billing

All prices are in U.S. Dollars unless otherwise specified
Prices are subject to change with notice
Recurring charges (subscriptions, retainers) will be billed automatically at the beginning of each billing cycle
You authorize us to charge your payment method for all fees incurred
Taxes may apply and will be added to your invoice as required by law

4.5 Refunds and Cancellations

Refund policies are subject to the specific terms of your Service Agreement or purchase
Services already rendered are generally non-refundable
Digital products and completed work are typically non-refundable
Cancellation terms will be specified in your Service Agreement
We reserve the right to refuse or cancel orders for any reason, including:

Service availability issues
Errors in pricing or product descriptions
Suspected fraud or unauthorized transactions
Violation of these Terms

4.6 Payment Disputes

If you believe you have been incorrectly charged, you must contact us within 30 days of the charge to dispute it. Failure to notify us within this timeframe constitutes acceptance of the charge.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Our Intellectual Property

The Service and its original content, features, functionality, and all related intellectual property are and will remain the exclusive property of z2Squared, LLC and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and foreign countries.

Our trademarks, service marks, logos, and trade dress (collectively, “Marks”) may not be used in connection with any product or service without our prior written consent.

5.2 Client Content Ownership

You retain all ownership rights to content you provide to us (“Client Content”), including but not limited to:

Text, images, videos, and other materials you supply
Brand assets, logos, and proprietary information
Confidential business information

By providing Client Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing the Service to you.

5.3 Work Product Ownership

Ownership of deliverables and work product created by us will be addressed in a separate Service Agreement or Statement of Work. Unless otherwise specified:

Upon full payment, you will own the final deliverables created specifically for you
We retain ownership of pre-existing materials, templates, tools, and methodologies
We retain the right to use general knowledge and techniques gained from providing services to you

5.4 Portfolio and Marketing Use

Unless you expressly opt-out in writing, we reserve the right to:

Display your company name and logo as a client reference
Include work samples in our portfolio and marketing materials
Create case studies of our work for you (with your prior approval)

6. USER CONDUCT AND PROHIBITED ACTIVITIES

6.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable local, state, national, or international law
Infringe upon or violate our intellectual property rights or those of others
Harass, abuse, threaten, or intimidate any person
Impersonate or attempt to impersonate the Company, employees, other users, or any other person or entity
Interfere with or disrupt the Service or servers/networks connected to the Service
Use any automated system (bots, scrapers, etc.) to access the Service without permission
Introduce viruses, malware, or other malicious code
Attempt to gain unauthorized access to any part of the Service, other accounts, or systems
Use the Service for any illegal or unauthorized purpose
Collect or harvest any personally identifiable information from the Service
Transmit spam, chain letters, or unsolicited communications

6.2 Consequences of Violations

Violation of these Terms may result in:

Immediate termination of your access to the Service
Legal action, including civil and criminal penalties
Reporting to law enforcement authorities
Liability for damages

7. THIRD-PARTY LINKS AND SERVICES

7.1 Third-Party Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by z2 Squared. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services.

7.2 Third-Party Integrations

We may integrate with or use third-party platforms and tools (such as social media platforms, advertising networks, analytics services) to provide the Service. Your use of such third-party services is subject to their respective terms and conditions.

7.3 Disclaimer of Responsibility

You acknowledge and agree that z2 Squared shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with:

Use of or reliance on any third-party content, products, or services
Any actions taken based on third-party information
Failure or unavailability of third-party services

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit or use.

8. CONTESTS, SWEEPSTAKES, AND PROMOTIONS

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules separate from these Terms and Conditions. If you participate in any Promotions:

Review the applicable official rules and our Privacy Policy
Official Promotion rules will control in case of conflict with these Terms
Promotions may have additional eligibility requirements
Prizes and awards are subject to the specific terms of each Promotion

9. CONFIDENTIALITY

9.1 Confidential Information

In the course of providing services, each party may receive confidential or proprietary information from the other party. “Confidential Information” includes business information, technical data, trade secrets, know-how, research, product plans, financial information, customer lists, and other non-public information.

9.2 Obligations

Each party agrees to:

Hold Confidential Information in strict confidence
Not disclose Confidential Information to third parties without consent
Use Confidential Information only for the purposes of performing under this Agreement
Protect Confidential Information with the same degree of care used to protect its own confidential information, but no less than reasonable care

9.3 Exceptions

Obligations regarding Confidential Information do not apply to information that:

Is or becomes publicly available through no breach of this Agreement
Is rightfully received from a third party without breach of confidentiality obligations
Is independently developed without use of Confidential Information
Is required to be disclosed by law or court order (with notice to the disclosing party if legally permitted)

10. WARRANTIES AND DISCLAIMERS

10.1 Limited Warranty

We warrant that:

Services will be performed in a professional and workmanlike manner
We have the right and authority to enter into this Agreement
Services will comply with applicable laws and regulations

10.2 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 10.1, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
TITLE
QUIET ENJOYMENT
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

WE DO NOT WARRANT THAT:

The Service will function without interruption, be secure, or be available at any particular time or location
Errors or defects will be corrected
The Service is free of viruses or other harmful components
Results from using the Service will meet your requirements or expectations
Any particular results or outcomes will be achieved

10.3 No Guarantee of Results

Digital marketing services involve variables beyond our control. We make no guarantee regarding:

Search engine rankings or SEO results
Website traffic or user engagement metrics
Conversion rates or sales results
Social media growth or engagement
Advertising campaign performance or return on investment

Results depend on many factors including market conditions, competition, budget, timing, and your participation in the process.

11. LIMITATION OF LIABILITY

11.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Z2SQUARED, LLC, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
DAMAGES RESULTING FROM:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on or through the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your transmissions or content
Third-party websites, services, or products accessed through the Service

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

$500 (FIVE HUNDRED U.S. DOLLARS), OR
THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM

11.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. INDEMNIFICATION

12.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless z2Squared, LLC and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorney’s fees and costs) arising from or related to:

Your use of and access to the Service
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights or privacy rights
Any Client Content you provide
Any breach of your representations and warranties
Any activities conducted under your account

12.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will fully cooperate with us in asserting any available defenses. You shall not settle any claim without our prior written consent.

13. TERMINATION

13.1 Termination by Either Party

Either party may terminate this Agreement:

As specified in any Service Agreement or Statement of Work
For convenience with written notice (notice period as specified in Service Agreement)
Immediately if the other party materially breaches these Terms and fails to cure within 15 days of written notice

13.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms
Fraudulent, illegal, or abusive activity
Non-payment of fees
Upon request by law enforcement or government agencies
Discontinuation of the Service
Any other reason at our sole discretion

13.3 Effect of Termination

Upon termination:

Your right to access and use the Service immediately ceases
You must immediately pay all outstanding fees and charges
We may delete your account and data (subject to legal retention requirements)
You must return or destroy all Confidential Information and Company property
Sections that by their nature should survive termination shall survive, including: Intellectual Property Rights, Warranties and Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions

13.4 No Refunds Upon Termination

Except as required by law or as specified in your Service Agreement, fees paid are non-refundable, and we have no obligation to provide refunds upon termination.

14. DISPUTE RESOLUTION

14.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending written notice to [Insert Address]. The notice must include:

Your name and contact information
Description of the dispute
Relief sought

We will attempt to resolve the dispute within 60 days of receiving your notice.

14.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

Arbitration Provisions:

Arbitration shall be conducted in [Insert City, State]
The arbitrator’s decision shall be final and binding
Judgment on the arbitration award may be entered in any court having jurisdiction
The arbitrator may award costs and fees to the prevailing party as permitted by law
Class actions and class arbitrations are not permitted

14.3 Exceptions to Arbitration

Either party may seek equitable relief in court for:

Intellectual property infringement
Unauthorized access to computer systems or networks
Violation of confidentiality obligations

14.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

14.5 Jurisdiction and Venue

If arbitration does not apply, any legal action or proceeding shall be brought exclusively in the federal or state courts located in [Insert County, State], and you consent to personal jurisdiction in such courts.

14.6 Waiver of Class Actions

YOU AND Z2 SQUARED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

15. MODIFICATIONS TO TERMS

15.1 Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

15.2 Notice of Material Changes

If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Notice may be provided through:

Email notification to your registered email address
Prominent notice on the Service
Direct communication to active clients

15.3 Acceptance of Changes

By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

15.4 Version Control

The “Last Updated” date at the top of these Terms indicates when the most recent changes were made. We encourage you to review these Terms periodically.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with any Service Agreement, Statement of Work, Privacy Policy, and other documents expressly incorporated by reference, constitute the entire agreement between you and z2 Squared regarding the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

16.2 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms and any rights or obligations hereunder at our sole discretion, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. Any attempted assignment in violation of this section shall be void.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, pandemics, labor disputes, governmental actions, internet or telecommunications failures, or any other force majeure event.

16.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein. No person or entity not a party to this Agreement shall have any right to enforce any term of this Agreement.

16.7 Relationship of Parties

The relationship between you and z2 Squared is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, sales representative, or employment relationship.

16.8 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed given when:

Personally delivered
Sent by confirmed email
Three business days after being sent by registered or certified mail, return receipt requested
One business day after deposit with a nationally recognized overnight courier

Notices to z2 Squared should be sent to:
z2Squared, LLC
Email: hello@z2squared.com

16.9 Electronic Communications

You consent to receive communications from us electronically, including via email or by posting notices on the Service. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

16.10 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

16.11 Language

These Terms may be translated into other languages for convenience. In the event of any conflict between the English version and a translated version, the English version shall prevail.

17. ACCESSIBILITY

We are committed to ensuring our Service is accessible to all users. If you have difficulty accessing any part of the Service, please contact us, and we will work with you to provide the information or service you seek through an alternate communication method.

18. FEEDBACK

We welcome your feedback, comments, and suggestions for improvements to the Service. You may submit feedback by emailing us at [Insert Email]. By submitting feedback, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and commercialize the feedback without any obligation to you.

19. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

z2Squared, LLC
Email: hello@z2squared.com
Website: https://z2squared.com

ACKNOWLEDGMENT

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.